Help and Info
Dotcomgiftshop.com has put the magic and excitement back into gift and home-ware shopping with the most comprehensive range of beautiful, cool and inspirational products online. We have a wide range of gifts for her and for him - all exclusively designed by our in-house team. They are delightfully quirky and always incredibly stylish – with prices so reasonable, you’ll keep coming back.
So, whether you’re looking for something for someone special, or just indulging yourself, here at Dotcomgiftshop.com, we have something gorgeous for everyone and for every occasion…you can rely on us.
DotComGiftShop is a wholly owned subsidiary of Rex International limited
Rex International limited
Vat: 340 6615 75
Co. Registration no : 1578798
Data Protection
Rex International Limited is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at
Contact us:
If you have any queries or questions , please contact dotcomgiftshop by:
Email: customerservices@dotcomgiftshop.com
by using the contact us form
or by telephone : (UK +44) 0208 746 2473 office hours Monday to Friday 9.00 am to 4.30pm.
(If you leave a message outside of these office hours we will call you back)
Order status and tracking delivery:
You can track the progress of your order by logging in to your account here
-Standard UK mainland delivery is £3.95, 3 to 5 working days .
(We do not ship to Jersey or Guernsey)
-Next working day service is not available to remote areas ,islands and Northern Ireland
International Delivery. Countries and prices click here
Easy and Simple Returns:
We want you to be delighted every time you shop with us, but we realise that on occasion you may want to return item/s. For your convenience we have included a freepost return label within your delivery.
You can return your purchase for a refund within 30 days of receiving it. Simply post the item/s back to us here at DotComGiftShop with the completed returns form (this is above the Freepost return label included in your delivery paperwork)
Returns will be honoured any time within 30 days of receipt of your purchase.
Full details and instructions of our returns method are here
Secure online Shopping:
Keeping information about you secure is very important to us and certain sections of the site once logged in will encrypt data using SSL (Secure socket layer) the most secure form of encryption currently available.
Full details are available here
Recycling:
You can now recycle your old electricals with us.
If you’re buying a new electrical item, we will recycle your old one for free
Why recycle?
Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We can help
We are pleased to offer our customers the chance to recycle their old electrical items. On a like for like basis. In other words we can take back a similar electrical item to the one being purchased.
Just return to this address
Dotcomgiftshop
Unit 3 – 4 Allied way
London W3 0RL
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.
