Order status and tracking delivery:
You can track the progress of your order by logging in to your account here
Explanation of order status
Order has been placed and payment made.
We have printed your order and it is about to be picked and packed.
Your order has been packed and will be on the next daily collection from our warehouse.
Orders packed after 3PM are collected the following day.
If the order is packed during the weekend it will be collected Monday afternoon.
Your order has been collected from our warehouse and dispatched. You will now receive an email detailing delivery method and courier ( this is an automated email, depending on your email settings it may go directly into your junk folder, so please check)
When your order has been packed you will receive an email to confirm dispatch from our warehouse. This email will also confirm the method of delivery and a tracking number.
Alternatively you can track your order by logging in to your account here and selecting the “click here for tracking link” from your My Account page
All deliveries are sent by track and trace method to ensure prompt and reliable delivery.
We choose the courier we consider will deliver your order to you efficiently depending on the size and weight of your order.
Inevitably deliveries may be attempted when you are out, in which case a card will be left to notify you. You should follow the instructions on the card.